It is likely that you did not select courses and create a password after taking the CHECKUP.
If you completed the CHECKUP, but you did not select a course and create a password, you have two options:
1. Click the link in your results email to return to your course-selection page, choose your preferred course(s), and create a password.
2. Complete the CHECKUP again. When you arrive at the course-selection page again, choose your preferred course(s) and create a password.
Be sure to include:
- -Your name
- -Your company
- -Phone number
- -The email address you are using to log in
- -Description of your support request
- -Your browser and operating system
- -A screenshot, if possible